Terms of Service
Legal Agreement
Effective Date: 04/19/2026. Overview These Terms of Service (“Terms”) govern your use of the Dallo USA website, www.dallousa.com, and your purchase of our stone care products, including cleaners and sealers for granite, marble, quartzite, and quartz. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the site.2. Who We Are Dallo USA (“Dallo USA,” “we,” “us,” or “our”) is a premium stone care company offering professional-grade products for homeowners and industry professionals.3. Eligibility You must be at least 18 years old to place an order. By using our site, you confirm that you have the legal right to enter into this agreement.
Operations and User Obligations
4. Account Registration You are responsible for keeping your login details secure and for all activity under your account. If compromised, contact us immediately. 5. Orders and Acceptance Orders are offers to buy. We may reject any order for availability or payment issues. If cancelled, we will issue a refund. 6. Pricing and Payment Prices are in U.S. dollars. We may change prices at any time. You authorize us to charge the total order amount, including taxes and shipping. 7. Shipping and Delivery Shipping times are estimates. Risk of loss passes to you upon delivery to the carrier. 8. Product Information and Use Read and follow labeling instructions. Always test in small, hidden areas. You are responsible for safe and correct usage on surfaces like marble and quartz. 9. Returns, Refunds, and Exchanges By ordering, you agree to our Return Policy as detailed on our website. 10. Promotions and Discount Codes We reserve the right to modify or cancel promotions at any time. 11. Intellectual Property All website content is owned by Dallo USA. No unauthorized commercial use is permitted.
General Policies and Disclaimers
12. Acceptable Use No unlawful use or interference with site operations. Access may be suspended for violations. 13. Third-Party Services We are not responsible for policies of third-party services or links. 14. Disclaimer of Warranties Products are provided “as is.” We do not guarantee specific results as they vary by stone condition. 15. Limitation of Liability Dallo USA is not liable for indirect or consequential damages. Liability is limited to the product purchase price. 16. Indemnification You agree to hold Dallo USA harmless from claims arising from your violation of these Terms. 17. Changes to These Terms We may update these terms; continued use signifies acceptance of changes. 18. Governing Law Terms are governed by the laws of the United States and our home state. 19. Contact Information Email: contact@dallousa.com | Website: www.dallousa.com